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How indomex88 Handles Your Personal Data

This privacy policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and access the lobby from your phone or browser.

Account data protectionDANA, OVO, GoPay wallet handlingMobile access securityData access on requestNo third-party sale of your data
indomex88 How indomex88 Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Team online

Live Chat

Start a live chat directly from the lobby or account page. Our support team can log a formal data request or connect you with the privacy team for account-specific queries.

Email Support

Send your data access or deletion request to our support email. Include your registered account name and the wallet method you use — DANA, OVO, or GoPay — so we can locate your records quickly.

Account Help Portal

Log in and navigate to the Help section of your account. From there you can submit a data inquiry directly, and we will respond to your request within the timeframe required by applicable local law.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Encryption on Every Session

All data sent between your phone and our platform travels over SSL encryption. This covers login, wallet linking, and every transaction you make through DANA, OVO, or GoPay.

Cookie Use and Control

We use session cookies to keep you logged in across mobile and desktop. You can clear or block cookies in your browser settings, though some account features may not work without them.

Data Retention Limits

We hold your account data only as long as your account is active or as required by applicable financial record law. When you close your account, personal data is deleted or anonymised within the period set by local regulation.

Your Right to Access and Correct

You can request a copy of the personal data we hold on your account at any time. If something is wrong — like an outdated phone number or wallet ID — contact support and we will update it.

Common Questions About Your Privacy on indomex88

Here are the questions we hear most often about data, cookies, and account privacy. If yours is not here, our support team can help you directly through live chat or email.

We collect your name, contact details, and the wallet ID linked to your DANA, OVO, or GoPay account. We also log device and session data to protect your account from unauthorised access.

We do not sell or rent your data. We share it only with service providers who handle tasks like payment processing or fraud detection, and they are contractually limited to that specific purpose only.

We retain your data as long as your account is active, and for the period required by applicable financial law after closure. Personal data outside legal retention requirements is deleted or anonymised.

Yes. Contact us through live chat or email with your registered account details. We will provide a copy of your personal data within the timeframe set by applicable local law and eligible region rules.

Session cookies keep you logged in as you move between mobile and desktop. You can manage or clear cookies in your browser settings, though disabling them may affect how certain account features behave.

Wallet identifiers and transaction data are encrypted via SSL and stored securely. They are used only to process your deposits and withdrawals and are never passed to unrelated third parties or used for marketing.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.